Analisis Kualitas Pelayanan Transportasi Bus Menggunakan Metode Fuzzy Service Quality Pada PT. Adhi Putra. Jurnal Rekayasa Sistem Industri & Manajemen, [S. l.], v. 2, n. 3, p. 45–57, 2024. DOI: 10.33096/6yawgd37. Disponível em: https://jurnal.fti.umi.ac.id/index.php/JRSI/article/view/748. Acesso em: 5 oct. 2026.