Journal of Industrial Engineering Management
type: channel
description: Journal of Industrial Engineering and Management (JIEM) is an open access scientific journal that publishes theoretical and empirical peer-reviewed articles, which contribute to advance the understanding of phenomena related with all aspects of industrial engineering and industrial management. Journal of Industrial Engineering and Management has No.ISSN : 2503-1430 (Print) dan No.ISSN : 2541-3090 (Online). Journal of Industrial Engineering and Management is published by the Department of Industrial Engineering, Faculty of Industrial Technology, Indonesian Muslim University. Published 3 (three) times a year in April, August and December The articles published in the Journal of Industrial Engineering and Management are articles that have gone through the process of identifying plagiarism through Google Scholar and Checker On-line Plagiarism and review by Bestari Partners (peer-reviewers). The decision to accept or not a scientific article in this journal becomes the right of the Editorial Board based on recommendations from Bestari Partners. Since April 2016 (the first issue) to date, the Journal of Industrial Engineering and Management only accepts articles derived from research results. JIEM includes contributions, but not limited to, in the following fields: System Modeling Production System Manufacturing System Ergonomics and System Design Work Product Design Logistics and Supply Chain Management Performance Management Industry Optimization Industrial System Simulation Operational Research Occupational Safety and Health in The Industry
publisher: Industrial Engineering Department-Faculty of Industrial Technology-Universitas Muslim Indonesia
language: en
publication name: Journal of Industrial Engineering Management
issn: 2503-1430
items: IMPROVEMENT OF WAREHOUSE LAYOUTUSING DEDICATED STORAGE METHOD TO OPTIMIZE STORAGE UTILIZATION OF AUTOMOTIVE COMPONENTS AT PT XYZ
items: DESIGN OF E-COMMERCE SUPPLY CHAIN FOR SOYBEAN SALES AT THE INDONESIAN TOFU AND TEMPE PRODUCERS COOPERATIVE (KOPTI) SUMEDANG, WEST JAVA
items: REDESIGNING A WEB-BASED INVENTORY MANAGEMENT INFORMATION SYSTEM USING THE WATERFALL METHOD: A CASE STUDY AT BROWCYL BROWNIES WAREHOUSE
items: https://jurnal.fti.umi.ac.id/index.php/JIEM/article/view/2158
items: APPLICATION OF THE TAGUCHI METHOD IN AN EFFORT TO OPTIMIZE THE SHRIMP HEAD POWDER BROTH PRODUCTION PROCESS
items: ANALYSIS OF PRODUCTION CYCLE ACTIVITIES ON THE ASM-ASCABLE PROJECT USING MANUFACTURING CYCLE EFFICIENCY INTHE WIRE HARNESS INDUSTRY
items: LIFE JACKET DESIGN AS SELF PROTECTION FOR TRADITIONAL FISHERMAN
items: ANALYSIS OF PHYSICAL AND MENTAL WORKLOAD OF WORKERS WITH CARDIOVASCULAR LOAD (CVL) AND BOURDON WIERSMA AT PT XYZ
items: ANALYSIS OF WORKING POSTURE IN METAL DUCT WELDING USING THE REBA (RAPIDENTIRE BODY ASSESSMENT) METHOD AT PT XYZ
items: EVALUATION OF PATIENT HANDLING’S WORK POSTURE AND MUSCULOSKELETAL DISORDERS OF NURSES IN ABC HOSPITAL
items: MODIFICATION OF TECHNOLOGY ACCEPTANCE MODEL OF THEUSE OF M-BANKING IN SMALL MEDIUM ENTERPRISES IN KUDUS DISTRIC USING A STRUCTURAL EQUATION MODELLING
items: ANALYSIS OF SERVICE QUALITY USING SERVICE QUALITY (SERVQUAL) AND SWOTMETHOD IN BORDER AREA (CASE STUDY: PT. JABABEKA MOROTAI)
items: THE INFLUENCE OF EMPLOYEE SELECTION PROCESSON EMPLOYEE PERFORMANCE AT THE CAMMING SUGARFACTORY
items: COMPARATIVE ANALYSIS OF WORK EFFICIENCYMEASUREMENTS IN THE WIRE HARNESS INDUSTRY
items: PROPOSED PRODUCTION IMPROVEMENT BY MINIMIZING THE NUMBER OF REJECT PACKAGING OF DRUG TABLETS DUE TO DEFECTS INPACKING (CARTONING) MACHINE USING THE SIX SIGMA METHOD APPROACH AT PT. XYZ
items: RANKED KEY FACTOR THAT AFFECT PERSON DECISION TRANSFORMING TO AN ELECTRIC VEHICLE : STRUCTURAL EQUATION MODELLING
items: WORKLOAD ANALYSIS TO DETERMINE THE NUMBER OF LABOR INSOAP PRODUCTION USING THE FULL TIME EQUIVALENTMETHOD: A CASE STUDY OF PT. XY
items: PROPOSED QUALITY IMPROVEMENT OF ACRYLIC RESIN PRODUCTS WITH SIX SIGMA (AT PT. XYZ)
items: ARABICA COFFEE PRODUCTIVITY IMPROVEMENT STRATEGYWITH VALUE CHAIN ANALYSIS APPROACH(CASE STUDY: SAPAN VILLAGE, NORTH TORAJA
items: OPTIMIZATION OF THE UTILIZATION OF SHRIMP HEAD WASTEINTO POWDER BROTH
items: RE-SCHEDULING OF THE CRUDE OIL STORAGE TANK MSTB T-701 DPROJECT USING THE CRITICAL PATH METHOD (CPM) AND CRITICALCHAIN PROJECT MANAGEMENT (CCPM)
items: RE-SCHEDULING OF THE CRUDE OIL STORAGE TANK MSTB T-701 DPROJECT USING THE CRITICAL PATH METHOD (CPM) AND CRITICAL CHAIN PROJECT MANAGEMENT (CCPM)
items: REDESIGN ECO-FRIENDLY YOGURT PACKAGING USING KANSEI ENGINEERING METHOD
items: INVENTORY CONTROL OF BROWN PAPER RAW MATERIALS USING THEMATERIAL REQUIREMENT PLANNING METHOD IN PAPER COMPANY
items: ANALYSIS OF FISH DELIVERY IN PANDEGLANG BANTEN: A CASE STUDY OF LABUAN FISH AUCTIONS
items: APPLICATION OF GSQUAL-KANO AND QUALITY FUNCTION DEPLOYMENT (QFD) IN IMPROVING GREEN HOTEL SERVICES
items: QUEUING MODEL DESIGN TO OPTIMIZE FOR PREFLIGHT SERVICES DURING THE COVID-19 PANDEMIC.(Case Study At Sultan Hasanuddin International Airport Makassar)
items: Do Engineers Share Their Knowledge? A Review of Knowledge Sharing Intention among Engineers in the Oil and Gas Industry
items: ANALYSIS OF DEFECTIVE QUALITY CONTROL OF POWDERED DRINKS USING THE SIX SIGMA METHOD ON MULTILANEMACHINES

IMPROVEMENT OF WAREHOUSE LAYOUTUSING DEDICATED STORAGE METHOD TO OPTIMIZE STORAGE UTILIZATION OF AUTOMOTIVE COMPONENTS AT PT XYZ
type: item
description: The warehouse has a very important role in the supply chain network to distribute products to consumers. PT XYZ warehouse uses a rack system to store products before they are distributed to the production process. The problem faced is that the placement of products is scattered and irregular depending on the conditions in the field, products that come are placed in empty places which can cause the storage space to become larger so that the warehouse capacity has not been fully utilized with a utilization rate of 105% and causes a decrease in the actual warehouse capacity. It’s necessary to rearrange the placement of products in the storage location to optimize the utilization rate of storage space, with the dedicated storage method. This method is to solve the problems that occur in the warehouse layout which includes product placement in the warehouse by placing only one type of product in one storage room. In this method product storage is more organized, it will be stored in a fixed location. The total storage slot requirement for each product is 19 slots and the highest T/S value is 2.32 activities/slot, and these products are prioritized for storage placement near the warehouse entrance and exit to optimize storage space utilization. The results of the application of the dedicated storage method obtained a storage space utilization rate of 100%, while in the existing condition it was 105% with a percentage decrease of 5%.
subject: Article
  topic: section
subject: Warehouse Layout
  topic: keywords
subject: Dedicated storage
  topic: keywords
subject: Utilisasi
  topic: keywords
subject: Storage space
  topic: keywords
subject: Space requirement.
  topic: keywords
creator: Irma Agustiningsih Imdam
creator: Muhammad Fadlurochman
creator: Wilda Sukmawati
creator: Dewi Auditiya Marizka
creator: Indra Yusuf Rangkuti Rangkuti
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2026-08-19
publication date: 2026-08-19

DESIGN OF E-COMMERCE SUPPLY CHAIN FOR SOYBEAN SALES AT THE INDONESIAN TOFU AND TEMPE PRODUCERS COOPERATIVE (KOPTI) SUMEDANG, WEST JAVA
type: item
description: The development of the digital era in the Industrial Revolution 4.0 encourages business actors to utilize information technology as a means of increasing efficiency and competitiveness. One form of application of this technology is e-commerce, which plays an important role in accelerating business processes and expanding market reach. For producer cooperatives, especially those engaged in the food sector such as the Indonesian Tempeh Tahu Producers Cooperative (KOPTI) Sumedang, the use of e-commerce is a strategic opportunity to overcome the limitations of manual systems that are still used in sales and distribution activities. This research aims to design and develop a web-based e-commerce prototype to support the supply chain of KOPTI Sumedang so that the flow of information and goods becomes more efficient and transparent. The research approach is carried out through the stages of identifying user needs, designing system features, building prototypes, and testing the basic functions of the system. The results of the study show that the implementation of an e-commerce system is able to speed up the ordering and payment process, reduce stock data errors, and expand market reach beyond the Sumedang area. The implementation of this system also improves coordination between supply chain actors, ranging from suppliers and manufacturers to retailers and consumers. This research contributes to the development of the digitalization of community-based cooperative supply chains, which is expected to be a reference for strengthening the digital transformation of the small and medium business sector in Indonesia.
subject: Article
  topic: section
subject: e-commerce
  topic: keywords
subject: supply chain
  topic: keywords
subject: prototyping
  topic: keywords
creator: Hirawati Oemar
rights: Copyright (c) 2026 Journal of Industrial Engineering Management
date: 2026-07-15
publication date: 2026-07-15
starting page: 1
ending page: 11

REDESIGNING A WEB-BASED INVENTORY MANAGEMENT INFORMATION SYSTEM USING THE WATERFALL METHOD: A CASE STUDY AT BROWCYL BROWNIES WAREHOUSE
type: item
description: Inventory management remains a major challenge for food industry SMEs such as Browcyl Brownies, where manual and non-integrated systems often lead to data errors, inefficient procurement, and stock imbalances. This study focuses on redesigning a web-based inventory management information system to enhance operational efficiency and real-time monitoring. Using the Waterfall model—covering analysis, design, implementation, testing, and maintenance—the system was developed systematically and efficiently. The redesigned system automates the recording of incoming and outgoing goods, improves data accuracy, and provides accessible, integrated information for warehouse and managerial staff. It also supports better decision-making through data visualization and real-time updates. The implementation helps reduce administrative workload, prevent stock issues, and accelerate digital transformation in SMEs. This study offers a practical reference for small enterprises aiming to optimize inventory processes through affordable, technology-based solutions that promote operational effectiveness and sustainability.
subject: Article
  topic: section
subject: Inventory Management System
  topic: keywords
subject: Web-Based Application
  topic: keywords
subject: Waterfall Model
  topic: keywords
subject: Digital Transformation
  topic: keywords
subject: SMEs
  topic: keywords
creator: Anis Saleh
creator: Yan Herdianzah
creator: Ahmad Dini
creator: Asrul Fole
creator: Riska Iva Riana
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-12-04
publication date: 2025-12-04

https://jurnal.fti.umi.ac.id/index.php/JIEM/article/view/2158
type: item
title: ANALYSIS OF VISITOR SATISFACTION WITH THE QUALITY OF SERVICE OF THE BULU TANAH PINE FOREST TOURIST SPOT KAB. BONE USING THE SERVQUAL METHOD, IMPORTANCE PERFORMANCE ANALYSIS, AND POTENTIAL GAIN IN CUSTOMER VALUE.
description: The quality of service provided by the Bulu Tanah Pine Forest tourist attractions is essential because it can be used to determine visitor satisfaction. Service quality can be considered excellent and successful if visitors are satisfied with the service and it matches what visitors expect. However, if the service does not match visitor expectations, the service quality will be considered poor. This study aims to analyses the service quality of the Bulu Tanah pine forest tourist spot in Bone Regency based on the five dimensions of service quality. Data was collected by distributing questionnaires to 400 selected respondents who are visitors to tourist attractions. Based on the research results, only one attribute has a positive gap score, which means there are 12 other attributes that need to meet visitor expectations. Service quality indicators are spread across four quadrants from the Importance Performance Analysis quadrant. From the PGCV index, the service quality indicators that are the top priority for improvement are the cleanliness of tourist attractions, the availability of facilities in toilets, and the availability of parking lots. This research results in a service improvement proposal based on the priority level of service that must be improved. Some suggestions for improvement recommendations are that the manager must make SOPs related to the attitude of the officers in serving visitors, and the manager can provide training on how to behave appropriately and correctly to the officers.
subject: Article
  topic: section
subject: Service Quality
  topic: keywords
subject: Importance Performance Analysis
  topic: keywords
subject: Potential Gain Customer Value
  topic: keywords
creator: Muhammad Fachry Hafid
creator: Muhammad Dahlan
creator: Nurhayati Rauf
creator: Takdir Alisyabana
creator: Rahmaniah Malik
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

APPLICATION OF THE TAGUCHI METHOD IN AN EFFORT TO OPTIMIZE THE SHRIMP HEAD POWDER BROTH PRODUCTION PROCESS
type: item
description: Indonesia is a maritime country with abundant marine resources. Currently, Indonesia is a country that exports marine products, one of which is shrimp. The shrimp exported are headless shrimp. One of the shrimp exporting cities is Sorong City, Southwest Papua Province. One shrimp export company is capable of producing and exporting 1,800 – 2,000 tons of shrimp per year. Therefore, this research focuses on good production processes to produce good products. This research applies the Taguchi method in the sample making process, and then carries out proximate analysis as product testing. The results of this research show that an experiment with a temperature of 200 and a time of 80 minutes is the best level which produces a product with the lowest air content and a protein content of 43.90%, fat 2.58% and carbohydrates 9.80%. This value is the best value of all levels .
subject: Article
  topic: section
subject: Shrimp
  topic: keywords
subject: Taguchi
  topic: keywords
subject: Proksimat
  topic: keywords
creator: Siti Nur Kayatun1
creator: Muhammad Arief Nur Wahyudien
creator: Mirga Maulana Rachmadhani
creator: , Asih Ahistasari
creator: Arfandi Ahmad
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

ANALYSIS OF PRODUCTION CYCLE ACTIVITIES ON THE ASM-ASCABLE PROJECT USING MANUFACTURING CYCLE EFFICIENCY INTHE WIRE HARNESS INDUSTRY
type: item
description: PT ABC is a company that produces various types of wire harnesses to produce cable assemblies. Wire harnesses are used in a wide variety of electronic products, such as motor vehicles, airplanes, industrial machines and household appliances. In this study the product that will be the object of this research is the wire harness assembly PN 03230462-0101 which is included in the ASM-AS cable project which has a long assembling lead time, this is because this PN is composed of several small PNs, namely PN 03218291- 01, 03218572- 01, 03218569-01, 03222900-01, 03218576-01, 03218574-01, 03223128-01, 03230390-01, 03230391-01. Small PN must be assembled first, so the time required will be longer and the process is quite complicated, there is still no clear work instruction in the cable assembly process, another problem is production efficiency which is still lacking based on company data from each each operator's actual production line that works is greater than the allocation of operators that should be. So that conditions like this cause a decrease in productivity and profits earned by the company. Project cable ASM-AS PN 03230462-0101 is one of the processes that will be improved using a manufacturing cycle efficiency approach. The number of value-added activities is 2,384 seconds, while non- value-added activities are 2,565 seconds, impacting productivity and MCE by 48%. Theact of reducing non-value added activities to 987.30 seconds increases MCE to 68% with production flow optimization, automation and stock management.
subject: Article
  topic: section
subject: Wire Harness
  topic: keywords
subject: Manufacturing Cycle Efficiency
  topic: keywords
subject: Produksi
  topic: keywords
subject: ASM-AS
  topic: keywords
creator: Sadiq Ardo Wibowo
creator: Taufiq Rahman
creator: Firstnanda Rachellia Pramiesty
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

LIFE JACKET DESIGN AS SELF PROTECTION FOR TRADITIONAL FISHERMAN
type: item
description: One of the personal protective equipment that fishermen must have is a life jacket. The existing life jackets basically comply with government regulations such as being brightly colored, able to float and have a whistle. However, the price of life jackets is considered relatively expensive, so fishermen often choose not to use or buy used life jackets. Materials for life jackets such as Neoprene, Nylon, and Polyester have varying characteristics and are adapted to the environment in which they are used. Implementation of RFID technology in life jackets increases identification efficiency and safety management in waters. The yellow color of the life jacket improves visibility in the water, especially in low light. The dimensions of the life jacket are informed by anthropometric studies, with an innovative design that allows development when needed. Assembly design efficiency shortened assembly time from 13201 to 5110 minutes through design improvements.
subject: Article
  topic: section
subject: Fisherman
  topic: keywords
subject: Life Jacket
  topic: keywords
subject: Design
  topic: keywords
subject: DFMA
  topic: keywords
creator: Citra Indah Asmarawati
creator: Bahariandi Aji Prasetyo
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

LIFE JACKET DESIGN AS SELF PROTECTION FOR TRADITIONAL FISHERMAN
type: item
description: One of the personal protective equipment that fishermen must have is a life jacket. The existing life jackets basically comply with government regulations such as being brightly colored, able to float and have a whistle. However, the price of life jackets is considered relatively expensive, so fishermen often choose not to use or buy used life jackets. Materials for life jackets such as Neoprene, Nylon, and Polyester have varying characteristics and are adapted to the environment in which they are used. Implementation of RFID technology in life jackets increases identification efficiency and safety management in waters. The yellow color of the life jacket improves visibility in the water, especially in low light. The dimensions of the life jacket are informed by anthropometric studies, with an innovative design that allows development when needed. Assembly design efficiency shortened assembly time from 13201 to 5110 minutes through design improvements.
subject: Article
  topic: section
subject: Fisherman
  topic: keywords
subject: Life Jacket
  topic: keywords
subject: Design
  topic: keywords
subject: DFMA
  topic: keywords
creator: Citra Indah Asmarawati
creator: Bahariandi Aji Prasetyo
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

ANALYSIS OF PHYSICAL AND MENTAL WORKLOAD OF WORKERS WITH CARDIOVASCULAR LOAD (CVL) AND BOURDON WIERSMA AT PT XYZ
type: item
description: PT XYZ is a manufacturing company that produces fabricated components and machines for various heavy construction industries, but the well-known product is train components. PT XYZ has agreed to export train components to many countries so that PT XYZ has a large production target. Workers must work on requests for goods according to a predetermined date, which can cause fatigue. Based on these problems, this research was conducted to determine the value of the physical and mental workload of shift 1 and shift 2 PT XYZ workers and provide suggestions for improvement. Cardiovascular Load (CVL) and Bourdon Wiersma methods are used to identify the worker's workload. Based on the research results, it is known that the workload of shift 2 workers is heavier than shift 1 workers. This problem can be influenced by working hours at night which are less optimal for work. Improvements suggested to overcome this include increasing rest time, setting up a shift system or rolling shifts, and improving the workplace
subject: Article
  topic: section
subject: Bourdon Wiersma, Cardiovascular Load
  topic: keywords
subject: Ergonomic
  topic: keywords
subject: Workload
  topic: keywords
creator: Arafah Aminah Lubis
creator: M Tutuk Safirin
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

ANALYSIS OF WORKING POSTURE IN METAL DUCT WELDING USING THE REBA (RAPIDENTIRE BODY ASSESSMENT) METHOD AT PT XYZ
type: item
description: PT XYZ is a make-to-order private company engaged in fabrication, design, and construction. PT XYZ has received repetitive orders, especially for Metal Duct products. There are still many worker complaints in the production process, especially in the welding section that does not apply ergonomic work postures. This study aimed to determine the work posture score so that the action level category of workers in the metal duct welding section at PT. XYZ with the REBA (Rapid Entire Body Assessment) method and suggestions for correct working posture improvements in the welding section at PT. XYZ. The results showed that the highest REBA score was for welding worker 5, who got a REBA score of 11, where this value got an action level 4 value which is a very high risk, and there is a need for corrective action right now. Welding workers 3 get a REBA score of 9. This value gets an action level 3 score, which is a high risk, and immediate corrective action is needed. Welding workers 1, 2, and 4 get the same REBA score of 5. This value gets an action level 2 score, which is moderate risk and needs improvement. From the final value obtained, it can be proposed to improve work posture for welding workers who get a work posture risk value of 2, where this value is lower than the initial work posture risk value.
subject: Article
  topic: section
subject: Musculoskeletal Disorders
  topic: keywords
subject: REBA
  topic: keywords
subject: Work Posture
  topic: keywords
creator: Delicia Salsabila Alfani
creator: Mochamad Tutuk Safirin
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

EVALUATION OF PATIENT HANDLING’S WORK POSTURE AND MUSCULOSKELETAL DISORDERS OF NURSES IN ABC HOSPITAL
type: item
description: The main problem for nurses that often causes complaints of musculoskeletal disorders is when carrying out patient appointments or patient handling. This is because the work performed varies depending on the needs of the patient. The purpose of this study is to determine the prevalence of symptoms of musculoskeletal disorders in nurses when removing patients from Hospital A. This study uses a cross sectional approach which is observational descriptive. The population of this study were all nurses at Hospital A. The sample taken was purposive sampling. The variables to be studied are the work posture of nurses when carrying out patient handling and complaints of musculoskeletal disorders. By measuring work posture using the RULA (Rapid Upper Limb Assessment) and REBA (Rapid Entire Body Assessment) methods. And complaints of musculoskeletal disorders are measured using the Nordic Body Map. The greatest percentage of body part complaints that nurses feel when lifting patients is in the lower back, which is 64%. The results of observations of work posture on average needed immediate improvement, but the most immediate changes to be made were in the patient placement section.
subject: Article
  topic: section
subject: musculoskeletal disorsers
  topic: keywords
subject: nurses
  topic: keywords
subject: evaluation
  topic: keywords
subject: RULA and REBA
  topic: keywords
creator: Silvi Rushanti Widodo
creator: Sri Rahayuningsih
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

MODIFICATION OF TECHNOLOGY ACCEPTANCE MODEL OF THEUSE OF M-BANKING IN SMALL MEDIUM ENTERPRISES IN KUDUS DISTRIC USING A STRUCTURAL EQUATION MODELLING
type: item
description: This study aims to determine the acceptance of MSME technology in the Kudus Regency in using electronic payment service technology or e-payment as a payment method. The method used is Technology Acceptance Model 3 (TAM 3). Identify acceptance of m-banking using a questionnaire given to owners and employees. Analyze by testing the hypothesis of m-banking acceptance data by testing validity, and reliability and proceed to test using the Structural Equation Modeling (SEM) method. The results of the test show that 5. Owners and employees of MSME actors in the Kudus Regency can accept the use of m-banking in carrying out any performance because it makes it easier when there is a time of urgency.
subject: Article
  topic: section
subject: M-banking
  topic: keywords
subject: TAM
  topic: keywords
subject: SEM
  topic: keywords
creator: Tania Ivanka Anggraini
creator: Rangga Primadasa
creator: Vikha Indira Asri
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

ANALYSIS OF SERVICE QUALITY USING SERVICE QUALITY (SERVQUAL) AND SWOTMETHOD IN BORDER AREA (CASE STUDY: PT. JABABEKA MOROTAI)
type: item
description: Pavilliun d'loha Resot Jababeka Morotai or commonly called PT. Jababeka Morotai which is managed by Jababeka group which is a company in the management of the first open industrial estate in Indonesia which is listed on the Jakarta and Surabaya stock exchanges since 1994. where the three main pillars in this company are land development, infrastructure, and entertainment venues and hospitality. PT. Jababeka Morotai so far, has never measured the level of visitor satisfaction in the hospitality field with Hotel Guests so that in improving the quality of service and also in overcoming complaints of hotel guests, it is still not carried out properly. Based on the above problems, this study uses the SERVQUAL method and SWOT analysis (strength, weakness, opportunities, Threat). The SERVQUAL method is a method used to find out the extent of differences in reality and expectations for the services received / felt by customers, SWOT is a way to systematically identify various factors in order to formulate a company strategy. The result of the study is the quality of service of the five dimensions of SERVQUAL, the perception value is 4.61 and the Expectation value is 4.32 with a positive gap value (0.28) so that it is considered good because it is in accordance with the level of expectations of consumers or guests. From SWOT, strategies are obtained which maintain prices, increase promotions, advertising, brochures and social media.
subject: Article
  topic: section
subject: PT. Jababeka
  topic: keywords
subject: Service Quality
  topic: keywords
subject: Service Quality (SERVQUAL)
  topic: keywords
subject: SWOT
  topic: keywords
creator: Amrin Sibua
creator: Almukmin Umar
creator: Dandi Weka
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

THE INFLUENCE OF EMPLOYEE SELECTION PROCESSON EMPLOYEE PERFORMANCE AT THE CAMMING SUGARFACTORY
type: item
description: Human resources are one of the resources that exist in the organization which consists of people and their activities this is the most resources compared to other resources. At the Camming Sugar Factory, human resources are the main means to achieve the desired goals of the company, especially in the production section in order to achieve maximum production results with the aim of maintaining the survival of the company and employees being able to perform optimally in the form of work productivity. To achieve this goal, qualified human resources are needed, one way is through a good and correct selection process. The performance of employees at the camming sugar factory is said to be less than good. This can be seen from the conditions that have occurred in the Camming sugar factory, namely the threat of bankruptcy with an average loss of more than Rp. 100 billion per year due to production results which are only 30 percent of the maximum potential since 2001. Based on the parameters that cause losses at the Camming Sugar Factory which is thought to be caused by weak management which is considered to be the main trigger, it is necessary to research and review what factors influenced the decline of the factory..The method used in this research is linear regression method, in which the method can determine the hypothesis and the relationship between the independent variable and the bound variable. The research results obtained from the coeficients table obtained a significance value of 0.000 <0.05, so it can be concluded that the Selection variable (X) affects the Performance Variable (Y). From the statistical calculation of the t test, t count is 6,731> from t table then H1 is accepted and Ho is rejected. This means that there is a significant and positive effect of the employee selection process on the performance of employees at the Camming Sugar Factory. Thus the hypothesis is proven.
subject: Article
  topic: section
subject: Selection
  topic: keywords
subject: Performance
  topic: keywords
subject: Employees
  topic: keywords
subject: Selection Process
  topic: keywords
subject: Linear Regressio
  topic: keywords
creator: Dirgahayu Lantara
creator: Taufik Nur
creator: Nurul Chairany
creator: Nurhayati Rauf
creator: Rahmaniah Malik
creator: Nur Ihwan Saputra
creator: Anis Saleh
creator: A. Sriani Bulqis
creator: Abd Mail
creator: Muhammad Nusran
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

COMPARATIVE ANALYSIS OF WORK EFFICIENCYMEASUREMENTS IN THE WIRE HARNESS INDUSTRY
type: item
description: PT XYZ is a company engaged in the wiring harness assembly industry that supplies products to automotive companies in Indonesia. The product of this company is a variant of the part number wiring harness, each of which has a different processing time and employee needs in the assembly process. In the production process for Part No 22-66779-00, PT XYZ divides the work line into three parts, namely the head assembly process (assembly of the product head), the body (assembly of the product body), and the end (assembly of the product tail). The work is conducted based on these parts by many manpower. The problem is that because social distancing is applied, work efficiency in each production line becomes less than optimal. Work productivity decreases and the finished product is past its delivery deadline. In this study, we analyze two scenarios of assembly work on wire harness products. The first scenario is to assemble the head, body, and end separately as PT XYZ has done in the field. While the second scenario is to assemble the heads separately and then carry out the assembly process with the assembly results from the body and end lines (mix body and end). It is resulting in a more efficient assembly process with a lack of time used. The transformation makes improved total time in all the activity processes faster in 2756.38 seconds. The productivity has an increase of 10% than using scenario 1.
subject: Article
  topic: section
subject: Wire Harnesses
  topic: keywords
subject: Productivity
  topic: keywords
subject: Efficiency
  topic: keywords
creator: Nurul Ilmi
creator: Sadiq Ardo Wibowo
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

PROPOSED PRODUCTION IMPROVEMENT BY MINIMIZING THE NUMBER OF REJECT PACKAGING OF DRUG TABLETS DUE TO DEFECTS INPACKING (CARTONING) MACHINE USING THE SIX SIGMA METHOD APPROACH AT PT. XYZ
type: item
description: PT. XYZ engaged in the pharmaceutical industry. In the secondary packaging section, several products have used packing (cartoning) machines, but there are still many rejected packaging produced during the packing production process. The number of rejects that exceeds the company's standards will certainly suffer losses due to damaged packaging and cannot be sold to consumers. This research focuses on process improvement through analysis of quality control of the packing process using packing machines (cartoning) to reduce the number of rejected containers so as to reduce company losses with the Six Sigma method approach with the stages of Define, Measure, Analyze, Improve. (DMAI). The recommended solution is to create a training agenda and evaluate training for all production operators. After the solution was implemented there was a decrease in the average DPMO to 10,909.0909 and an increase in the sigma value to 3.794 sigma and a decrease in loss costs of Rp. 42,333, - (73.91%) for every 1 batch of packing process. With the results of data processing, it will result in improvements to the production process in order to improve product quality and provide an advantage for the company.
subject: Article
  topic: section
subject: Six Sigma
  topic: keywords
subject: Reject
  topic: keywords
subject: Mesin Packing (Cartoning)
  topic: keywords
subject: DMAIC
  topic: keywords
creator: Fathin Nur Aeni
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

RANKED KEY FACTOR THAT AFFECT PERSON DECISION TRANSFORMING TO AN ELECTRIC VEHICLE : STRUCTURAL EQUATION MODELLING
type: item
description: The development of electric vehicles (EVs) has significantly disrupted the world's road transportation industry. EVs are predicted to account for more than 50% of new vehicle sales globally by 2035, however demand will differ greatly from country to country. Automobile is one of Indonesia’s key industry that support GDP, it is important for the industry to adapt to the transformation from ICE (Internal Combustion Engine) to EV (Electric Vehicle). Using the SEM (Structural Equation Model) Analysis approach, this research will help the automobile industry in Indonesia by reviewing and analyzing the key factor of Electric Vehicles. From this analysis, the industry can learn and implement the right strategy to penetrate the potential EV demand of Indonesia market.
subject: Article
  topic: section
subject: Electric Vehicle
  topic: keywords
subject: Strategy
  topic: keywords
subject: Transformation
  topic: keywords
subject: Automotive
  topic: keywords
subject: Structural Equation Modelling
  topic: keywords
creator: Ade Julianto
creator: Winda Nur Cahyo
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

WORKLOAD ANALYSIS TO DETERMINE THE NUMBER OF LABOR INSOAP PRODUCTION USING THE FULL TIME EQUIVALENTMETHOD: A CASE STUDY OF PT. XY
type: item
description: PT. XY is a manufacturing company in Surabaya that produces household hygienic goods, such as soap bars and liquid soap. It is known that the actual condition of production in the company is still not optimal due to the uneven workload at each work station. This also results in workers experiencing excessive workloads that cause fatigue or illness, and there are more unemployed, causing decreased performance. According to the problems above, this research was conducted to determine the value of the workload received and to find out the optimal number of workers so that in the future work can be more effective and efficient. Solving workload analysis problems in this study using the Full Time Equivalent method. Based on the results of the study, it was known that the workload of the bar soap production section was 16 people, 3 people were found in the Normal category and 13 people experienced the workload in the Overload category. While the results of the workload of the liquid soap production section were 19 people, 6 people were found in the Normal category and 13 people experienced a workload in the Underload category. For calculating the optimal number of workers, the results obtained for the production of bar soap need to add 7 people to the workforce and liquid soap production to reduce the workforce by 3 people.
subject: Article
  topic: section
subject: Full Time Equivalent
  topic: keywords
subject: Manpower
  topic: keywords
subject: Workload Anaylisis
  topic: keywords
creator: Aisyah Fitri Wahyulistiani
creator: M Tutuk Safirin
creator: Tranggono
creator: Dirgahayu Lantara
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

PROPOSED QUALITY IMPROVEMENT OF ACRYLIC RESIN PRODUCTS WITH SIX SIGMA (AT PT. XYZ)
type: item
description: PT. XYZ is a manufacturing company that produces various types of resins. One of them is acrylic resin, acrylic resin is the raw material for loading solvent base paints such as those used in the automotive paint manufacturing process. In acrylic resin, defects are usually found such as dirty resin, yellow resin color and rust drum. This study aims to determine the value of the sigma level on acrylic resin products before repair, analyze the factors that cause defects in acrylic resin products and provide suggestions for improvements with the Six Sigma approach. So that defects that occur in acrylic products can be reduced or even eliminated, With a six sigma approach in analyzing and calculating data using the DMAIC concept (define, measure, analyze, improve and control), the total acrylic resin defects in the last six months have an average by 8.94% with a type of gross resin defect of 89.88%, drum rust of 95.80% and yellow resin color of 100.00%. While the average sigma value on acrylic resin before repair was 3.15 with DPMO damage of 81,636 for a million productions. Based on the fishbone diagram, the causes of dirty resin defects, yellow resin color, rust drums are from human factors, materials, machines, methods and the environment. Based on the 5W + 1H method, suggestions can be given to companies in the form of periodic checks on machines, making a schedule for cleaning the production area, holding training or training for employees and carrying out supervision from superiors.
subject: Article
  topic: section
subject: Quality Control
  topic: keywords
subject: Six Sigma
  topic: keywords
subject: DMAIC
  topic: keywords
subject: 5W+1H
  topic: keywords
creator: Eka Agustina
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

ARABICA COFFEE PRODUCTIVITY IMPROVEMENT STRATEGYWITH VALUE CHAIN ANALYSIS APPROACH(CASE STUDY: SAPAN VILLAGE, NORTH TORAJA
type: item
description: Coffee is a farm commodity that has an important role in economic activities in Indonesia. The Indonesian coffee sector is dominated by small producers. North Toraja Regency, including in Sapan Village, is known as a producer of high quality coffee but low production. This study aims to examine the strategy of increasing coffee productivity in Sapan Village using value chain analysis. Data were collected through observation and interviews with cultivators in the value chain. This study shows that the productivity of coffee produced is still relatively low. The basic cause of low coffee productivity is that cultivation techniques are not good because information on good agriculture practices is still limited and there is a thought that the selling price of coffee is still low. To increase productivity, farmers need the role of the government. Farmers need counseling on coffee cultivation techniques that are in accordance with the application of GAP and price transparency from the government. If farmers have applied coffee cultivation techniques well, coffee productivity will increase so that farmers' income will also increase.
subject: Article
  topic: section
subject: productivity of coffee
  topic: keywords
subject: value chain analysis
  topic: keywords
creator: Sapta Asmal
creator: Syarifuddin M. Parenreng
creator: Erly Setyawati Paerunan
creator: Widi Astutik
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

OPTIMIZATION OF THE UTILIZATION OF SHRIMP HEAD WASTEINTO POWDER BROTH
type: item
description: Utilization of the regional economy can be done through the maximum utilization of local resources where this can be done by increasing the economic value of local resources that have not been used optimally. Therefore, in this study the local water resources of Papua were used which were abundant but not utilized. The shrimp heads are currently only a waste of fishermen and the people in Sorong and West Papua. Although some use shrimp heads, this is done outside Papua and only as animal feed. The nutritional content of shrimp heads is very high and good for health. Therefore, researchers will conduct research in the form of experiments on the process of making spices from shrimp heads. This study will apply the taguchi method, where the researcher must make a simulation to determine the number of trials and the level that must be carried out. In this study, two processing processes were carried out, namely by way of in the oven and by way of frying. The experimental results tested using the organoleptic test showed that the experiment with the fried method had the highest score at level 3 with a score of 565. Meanwhile the process using the oven got the highest score at level 4 with a score of 595. Comparison of the values of the two processes is quite low, namely the oven process is 5% higher than the fried process. Therefore, it can be concluded that the oven process with level 4 is the best.
subject: Article
  topic: section
subject: Shrimp
  topic: keywords
subject: Taguchi
  topic: keywords
subject: Organoleptic
  topic: keywords
creator: Siti Nur Kayatun
creator: Muhammad Arief Nur Wahyudien
creator: Mirga Maulana Rachmadhani
creator: Asih Ahistasari
creator: Arfandi Ahmad
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

RE-SCHEDULING OF THE CRUDE OIL STORAGE TANK MSTB T-701 DPROJECT USING THE CRITICAL PATH METHOD (CPM) AND CRITICALCHAIN PROJECT MANAGEMENT (CCPM)
type: item
description: In the MSTB T-701D Crude Oil Storage Tank project, good scheduling is needed so that the project can run smoothly during the process. The most frequently used methods in designing project scheduling are the Critical Path Method and the Critical Chain Project Management. This study aims to compare scheduling results between the traditional CPM and the CCPM methods. The project used in this research analysis is the Crude Oil Storage Tank MSTB T-701D project. The Root Square Error Method (RSEM) is used to find the buffer size. In the scheduling analysis, calculations are carried out manually and with the help of Primavera P6 software as validation for calculating the total float, critical path, and project network. Project scheduling using the Critical Path Method (CPM) is known to be completed in 164 days. Whereas for the CCPM, the project can be completed in 140.1 days plus the RSEM buffer calculation method of 5.29 days, and the total scheduling with CCPM produces 145.3 days. This analysis shows that the traditional CPM method has a larger estimated duration than CCPM with an RSEM sizing buffer. Then a suggestion was made to work on the MSTB T-701D Crude Oil Storage Tank project using the CCPM and RCA methods.
subject: Article
  topic: section
subject: Critical Path Method
  topic: keywords
subject: Critical Chain Project Management
  topic: keywords
subject: root cause analysis
  topic: keywords
creator: Dinda Syafa Rachmanur Firdaus
creator: Farida Pulansari
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

RE-SCHEDULING OF THE CRUDE OIL STORAGE TANK MSTB T-701 DPROJECT USING THE CRITICAL PATH METHOD (CPM) AND CRITICAL CHAIN PROJECT MANAGEMENT (CCPM)
type: item
description: In the MSTB T-701D Crude Oil Storage Tank project, good scheduling is needed so that the project can run smoothly during the process. The most frequently used methods in designing project scheduling are the Critical Path Method and the Critical Chain Project Management. This study aims to compare scheduling results between the traditional CPM and the CCPM methods. The project used in this research analysis is the Crude Oil Storage Tank MSTB T-701D project. The Root Square Error Method (RSEM) is used to find the buffer size. In the scheduling analysis, calculations are carried out manually and with the help of Primavera P6 software as validation for calculating the total float, critical path, and project network. Project scheduling using the Critical Path Method (CPM) is known to be completed in 164 days. Whereas for the CCPM, the project can be completed in 140.1 days plus the RSEM buffer calculation method of 5.29 days, and the total scheduling with CCPM produces 145.3 days. This analysis shows that the traditional CPM method has a larger estimated duration than CCPM with an RSEM sizing buffer. Then a suggestion was made to work on the MSTB T-701D Crude Oil Storage Tank project using the CCPM and RCA methods.
subject: Article
  topic: section
subject: Critical Path Method
  topic: keywords
subject: Critical Chain Project Management
  topic: keywords
subject: Root Cause Analysis
  topic: keywords
creator: Dinda Syafa Rachmanur Firdaus
creator: Farida Pulansari
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

REDESIGN ECO-FRIENDLY YOGURT PACKAGING USING KANSEI ENGINEERING METHOD
type: item
description: This research is focused on the desire of companies to change their yogurt packaging from thin plastic pouches to stronger ones. The purpose of packaging redesign is not only to overcome the problem of packaging durability but also to make new packaging more attractive to consumers so that the selling value is higher. Thus, packaging that is technically feasible and represents the customer's preferences for the company's products is needed. In addition, companies must also consider the long-term environmental impact. Redesigning the packaging using the eco-design concept and the Kansei Engineering Method. Eco-design is used to determine the environmental impact of packaging, while Kansei Engineering is used as a product design tool. The eco-design assessment of the suggested packaging shows that the packaging is more environmentally friendly than the current packaging. Kansei Engineering's findings include cylinder-shaped yogurt packaging made from aseptic cardboard and full color with a packaging design that is fresh, cheap, beautiful, strong, environmentally friendly, ergonomic, complete with product information, a halal logo, and unique.
subject: Article
  topic: section
subject: Redesign
  topic: keywords
subject: Packaging
  topic: keywords
subject: Eco-Design
  topic: keywords
subject: Kansei Engineering
  topic: keywords
creator: Hirawati Oemar
creator: Hilda Farah Safira
creator: Dewi Shofi Mulyati
creator: Anis Saleh
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

INVENTORY CONTROL OF BROWN PAPER RAW MATERIALS USING THEMATERIAL REQUIREMENT PLANNING METHOD IN PAPER COMPANY
type: item
description: Inventory of raw materials is an essential element in the production process. The research was conducted in a paper company with different product demand problems each period, resulting in excessive raw material inventory in the warehouse and high inventory costs. Material Requirement Planning (MRP) is the right system to deal with uncertainty when planning raw material requirements. The lotting techniques used in this study are Lot For Lot (LFL), Economic Order Quantity (EOQ), and Fixed Period Requirements (FPR). For January 2021 - March 2022, the LFL lot size MRP method resulted in the smallest total inventory cost of Rp 92.228.707.169 and managed to save 9.2% of costs compared to the company's actual costs. Inventory control with LFL lot size for April 2022 – June 2023 requires 14 orders with the DSOCC raw material inventory 11.865.136,77 kg; OCC 5.256.037,55 kg; NDLKCA 4.262.881,19 kg; local box 3.340.998,93 kg and the total cost of inventory is Rp 110.075.072.816,14.
subject: Article
  topic: section
subject: Forecasting
  topic: keywords
subject: Inventory
  topic: keywords
subject: Material Requirement Planning
  topic: keywords
subject: Raw Material
  topic: keywords
creator: Sinta Khoiriyah Wulandari
creator: Dwi Sukma Donoriyanro
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

ANALYSIS OF FISH DELIVERY IN PANDEGLANG BANTEN: A CASE STUDY OF LABUAN FISH AUCTIONS
type: item
description: Fishery commodities are one of the categories of goods that are easily damaged so that quality is maintained as a key factor in shipping goods. This research analyze on the scheme of determining the mode of transportation using Break Even Point (BEP) and analyzing the optimization of the route by minimizing the distance traveled by using the Traveling Salesman Problem (TSP) method. The results of this research is optimizing the mode of transportation using private modes with the number of trips under 576 trips and the optimal route of travel that is Pandeglang-Jakarta-Bogor-Pelabuhan Ratu-Pandeglang of 408 Km.
subject: Article
  topic: section
subject: Fish
  topic: keywords
subject: Delivery
  topic: keywords
subject: BEP
  topic: keywords
subject: TSP
  topic: keywords
creator: Agung Prayudha Hidayat
creator: Laily Rochmatul Charky
creator: Sesar Husen Santosa
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

APPLICATION OF GSQUAL-KANO AND QUALITY FUNCTION DEPLOYMENT (QFD) IN IMPROVING GREEN HOTEL SERVICES
type: item
description: This study aims to examine the green practices that have been implemented in an eco-hotel and further design services to meet the customer expectation. The data was collected through a survey distributed via e-form to 250 hotel guests who personally experienced green services at the hotel. Through the integration of Green SERVQUAL (GSQual) and the KANO model, there are 11 attributes that need to be improved. Further, the improvement of green services is prioritized using the technical importance score from the QFD. The highest rating of technical importance is 376.62, indicating the need to install an automatic faucet sensor to reduce water consumption waste. By implementing the improvements, the hotel will be able to better manage its water consumption and thus satisfy their customers.
subject: Article
  topic: section
subject: Service
  topic: keywords
subject: GSQual
  topic: keywords
subject: KANO
  topic: keywords
subject: QFD
  topic: keywords
subject: Green hotel
  topic: keywords
subject: Survey
  topic: keywords
creator: Rizky Ardian Saputra
creator: Kifayah Amar
creator: Saiful Mangngenre
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

QUEUING MODEL DESIGN TO OPTIMIZE FOR PREFLIGHT SERVICES DURING THE COVID-19 PANDEMIC.(Case Study At Sultan Hasanuddin International Airport Makassar)
type: item
description: This study aims to determine the optimal timing for flight service users before making a flight (pre flight) at Sultan Hasanuddin International Airport Makassar. The optimal standard time during the Pre Flight process during the Covid-19 pandemic at Makassar Sultan Hasanuddin International Airport, and. Efforts made by airport managers in minimizing pre flight processing time. This study uses the Flow Process Chart method which is a schematic/diagram depiction that shows all the steps in a program and shows how the steps interact with each other.Based on the results of the analysis, it is concluded that: the optimal time for Pre Flight Services activities at Sultan Hasanuddin International Airport Makassar is not in accordance with the standards that refer to the Decree of the Director General of Civil Aviation where the standard time is still high; the optimal time required for the Pre Flight Services process is 20 minutes 40 seconds for normal time and the standard time is 23 minutes 37 seconds; As for the efforts made to minimize pre-flight processing time, including improving the quality of human resources on duty, increasing airport capacity, correcting infrastructure, regular maintenance of the equipment used and maximizing service at the check-in counter, especially during peak loads.
subject: Article
  topic: section
subject: work standard
  topic: keywords
subject: pre flight services
  topic: keywords
subject: flow process chart
  topic: keywords
subject: normal time
  topic: keywords
subject: standard time
  topic: keywords
creator: Faisal Halim
creator: Sapta Asmal
creator: Kifayah Amar
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

Do Engineers Share Their Knowledge? A Review of Knowledge Sharing Intention among Engineers in the Oil and Gas Industry
type: item
description: With the current technological advancement and the competitiveness of global markets especially with the shift to renewable energy, oil and gas companies need to double their effort to overcome the challenges. Thus, engineers in the oil and gas sector should increase their job performance to that effect. Knowledge sharing is one of the major ways through which the knowledge and skills of engineers will be upgraded and eventually increase their job performance. Therefore, this study critically reviews the term knowledge sharing and the factors that affect knowledge sharing. It also reviews some factors that influence engineers’ intention towards knowledge sharing in oil and gas firms. It identifies some knowledge sharing enablers such as a knowledge-sharing culture in an organization, human network, social relationship and trust among knowledge sharers and receivers. On the other hand, it identifies some barriers to knowledge sharing such as fear of not receiving enough recognition, lack of proper awareness regarding knowledge sharing and its benefits, lack of trust, differences in the cultural environment, lack of communication skills, lack of time, lack of interest, lack of social networks and lack of motivation are of concern, lack of technological facilities. The paper identifies attitude, subjective norm, and perceived behavioural control as elements that could influence engineers’ intention towards knowledge sharing in the oil and gas sector. Finally, the paper makes some recommendations on how to effectively share knowledge among engineers in the oil and gas industry.
subject: Article
  topic: section
subject: engineers
  topic: keywords
subject: job performance
  topic: keywords
subject: knowledge sharing
  topic: keywords
subject: oil and gas sector
  topic: keywords
creator: Mustafa Ahmed Hadi Almher
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09

ANALYSIS OF DEFECTIVE QUALITY CONTROL OF POWDERED DRINKS USING THE SIX SIGMA METHOD ON MULTILANEMACHINES
type: item
description: This observation aims to identify the types of defects that occur in the powder packaging process at PT. XYZ as an effort to improve product quality. By doing this observation, the benefits obtained include being able to find out what problems cause disability and be able to overcome these defects from the suggestions given by observers. The multi lane machine is a packaging machine that is the object of observation because in the packaging process on this machine there are still many defective products produced. The method used in this observation is Six Sigma with the DMAIC approach which consists of the Define, Measure, Analyze, Improve, Control stages. The results of data processing show that the sigma level value is 4.10, which means that the quality control process carried out by the company has been running well. However, more intense control still needs to be needed to minimize the possibility of defects. The causative factors that cause leakage defects in the primary packaging of xyz powder include four factors, namely Human, Machine, Method and Material factors. Then from the four factors, suggestions for improvement are given.
subject: Article
  topic: section
subject: Multilane
  topic: keywords
subject: quality control
  topic: keywords
subject: six sigma
  topic: keywords
subject: DMAIC
  topic: keywords
creator: Probokusumo
creator: Aries Susanti
creator: Sri Hartini
rights: Copyright (c) 2025 Journal of Industrial Engineering Management
date: 2025-10-09
publication date: 2025-10-09